blacklilypie

Bats, cats and BATCATS. Art and handmade toys

Ottawa, Canada
|
| 2,959 Sales | 5 out of 5 stars 5 out of 5 stars

blacklilypie is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Hello! If you have any questions, feel free to use the Contact feature to ask. - Tara :-)

Announcement

Last updated on Mar 4, 2024

Hello! If you have any questions, feel free to use the Contact feature to ask. - Tara :-)

2959 Sales

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Tara Fortin

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Tara Fortin

Reviews

Average item review
5 out of 5 stars
(1990)
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About blacklilypie

Sales 2,959
On Etsy since 2006

Hi, I'm Tara from blacklilypie.

Shop members

  • Tara

    Owner, Maker, Designer

    The creator of everything in this shop, from first sketch to final packaging.

Production partners

  • A print on demand service

    Australia

    A print on demand service that uses my own art and designs. I give them the art and the company prints them onto products for me.

  • fabric printing service

    Durham, NC

    I use a fabric printing partner to have my own original illustrations and designs printed onto different fabrics. I then use this fabric to hand make some of my plush dolls.

  • Art printing service

    Sweden

    Printers that I use to turn my artwork into vinyl stickers.

  • A print shop

    Amsterdam, NY

    My original artwork is printed and die cut by this printing service.

  • A print shop

    Tecumseh, ON

    I sometimes use a print shop to print my art on items that I cannot make myself.

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy

I do not collect info beyond what you provide to me (you name, shipping address and email address) when you order from Etsy. I do not use your info for any marketing, email lists, nor share it with any other third parties beyond the ones I need to fulfil your order. If you have any questions about your privacy, please contact me.



Below is information about The European General Data Protection Regulation (GDPR) for people in the EU.

I This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list, if one existed;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
-as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time he keeps personal information

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Tara Fortin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at blacklilypie [!at] gmail.com. Alternately, you may mail me at:

blacklilypie
2677 Ayers Ave
Ontario, Canada
K1V7W7
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on Jan 24, 2024

Frequently asked questions

Do you do custom orders?

Thanks for asking, but I don't do custom orders.

Do you ship to my country?

I only ship plush toys to Canada and the USA at this time. I do ship most other items to most locations worldwide.

Is your studio smoke free or pet free?

My studio is smoke free. My studio is NOT pet free. I have cats. I do store all items I make in clean, cat free storage locations once I make them.

Are your items handmade?

I hand make most of the items in my shop. I use production partners for materials (like a fabric printing service, or a card printer) for some of my items. I always list if I use a production partner in my listings. I design, brand and package all products and orders in my artist's studio.

My dolls are all completely sewn by me, in the studio.

I need help with digital files.

You can access your download in the "Purchases" section of your Etsy account.

Usually it is a ZIP file, which will include all the pages or images included in the listing. Once you have download it, you can double click (or click, or extract, depending on your computer or iPad) and all the files will be included in the folder that appears.

If you are having trouble accessing your files, please feel free to reach out by clicking 'Help with Order" beside your item on the "Purchases" page of your account.

These images are Personal Use Digital Artwork created by Tara Fortin. This means that you can use the images for personal projects, but you cannot use them to make items to sell.

Gift wrapping and packaging

I am happy to wrap your gift for you!
I have a gift wrapping add on available at checkout. I will wrap your item in cute paper, ribbon and add a little card with your name and gift message. You can have your item shipped right to your friend! If you have any special instructions or questions, please feel free to send me a message and we can make sure its perfect for you.

I have a question that isn't in the F.A.Q! Can I ask you?

Of course! Please feel free to send a message about anything you need clarification on.

Seller details

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